An inclusive look into the coaching process to equip you with a much enhanced awareness of what it takes to “l... More info...

Stress is a part of life. It comes from many sources and its effect can vary greatly from person to person.... More info...

This module will provide you with ways to improve job satisfaction for team members through more producti... More info...

A Blueprint for High Performance:  Experience the advantages of high-performing teams... More info...

Human behaviour is a complex subject. People are difficult for a number of reasons and their responses to us a... More info...

Designed to provide leaders with tools and skills to change their behaviour from the traditional practices of ... More info...

It is often difficult to keep up with the many commitments & requirements of a busy job. To be effective i... More info...

The key to understanding the nature of groups is to accept and acknowledge that groups, however small, are for... More info...

This module specifically addresses customer complaints and our attitudes towards them.  You will look at ... More info...

Emotional Excellence:  Most lives are characterised by some degree of difficulty and ... More info...

Look at ways to overcome objections then close the sale:  This module focuses you on ... More info...

International statistics show that conflict within the workplace has dramatic effects on business and staff bo... More info...

High Performance Teams
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Taking Responsibility:  ‘Claim ownership’ of the results of your life and learn to se... More info...

Organisations in today’s chaotic business environment recognise that the ability to effectively manage change ... More info...

How to make the sales and get your margins:  People don’t buy on price alone despite ... More info...

In today's business environment, it is important that we are able to express ourselves with confidence and aut... More info...

Responsibility for training is increasingly being devolved to line managers, yet many managers find it diff... More info...

Most of us who have been in management can recall at least one manager from the past for whom we have a “speci... More info...

Procrastination isn’t something we’re born with, or something that can be beaten with a simple hack or a few r... More info...

There is no doubt that in a world where competition is increasing, the need to build business both with n... More info...

Capture the attention of the customer:  Look at how to capture the attention of the c... More info...

Do you consider meetings to be a waste of time?  Do you long to run meetings that are efficient and ef... More info...

Take control of your life and direct towards the future you want.  Establish meaningful goals, broken dow... More info...

Winning Relationships:  Understand the critical features of a vibrant and strong rela... More info...

Understand several methods of group decision making and the advantages and disadvantages of each. Learn method... More info...

We've probably all struggled with our own negativity for a short period of time. Though it is common, temporar... More info...

A lot of business communication is presented in writing, especially with the dramatic upsurge in the use of em... More info...

Improving business profitability through high performance area management:  Area Mana... More info...

The process of recruiting and interviewing staff is time-consuming and costly. An incorrect decision furthe... More info...

The four core elements for any business are: ‘Financial Planning’, ‘Business Systems’, ‘Training & Educ... More info...

Change affects staff at all levels of an organisation. This in-depth module is designed to assist managers ... More info...

Managers are typically promoted from within. However, do your people receive the guidance they need for the... More info...

Today’s business environment is more competitive than ever.  Managers need to know how to achieve maxi... More info...

Laying the foundation for tomorrow’s success while competing to win today:  Most orga... More info...

Create an organisation in which people’s hearts are in their work:  Few would argue t... More info...

This programme provides the opportunity for you to discuss and practice the necessary skills required to be... More info...

This programme sets the scene for team work.  The participants work more closely together in order to red... More info...

In today’s environment finance isn’t just for accountants. Every manager needs to be able to interpret financi... More info...

From time to time all busy managers find themselves managing projects, developing a plan and then controlli... More info...

In many organisations, there is a requirement for staff to spend part of their time supervising others. This i... More info...

Building leadership qualities into everyday management:  A prominent businessman once... More info...

This one day programme aims to improve participant’s small business management skills so they can achieve grea... More info...

This half day management programme is the first in a series of three that will take you through the key to ... More info...

This half day Management For Success Module will introduce the true concept of High Performance Leadership, ho... More info...

This half day Management Program, will show you how to build a truly dynamic team. A team that works together ... More info...

Whether you’re currently a Sales Manager or expect to be one soon, it’s probably due to the fact that you h... More info...

Making the transition from an “operator” to a supervisor, team leader or manager can be challenging, even a... More info...

Responsibility for training is increasingly being devolved to line managers, yet many managers find it... More info...

Responsibility for training is increasingly being devolved to line managers, yet many managers find it diff... More info...

Building the competence of the sales team:  Most of us who have been in management ca... More info...

Many people are required to train other staff, on-the-job. However, often these people have never been show... More info...

Well-conducted performance interviews offer a structured approach to staff development and offer open communic... More info...

Performance appraisals provide an effective tool for managing performance, improving productivity and developi... More info...

The process of recruiting and interviewing staff is time-consuming and costly. An incorrect decision furthe... More info...

Have fun while learning to work together collaboratively:  We all depend on each othe... More info...

The Corporate Athlete is like nothing you have ever experienced. An eight week initiative designed to chall... More info...

What is Leadership? How does it differ from Management? There are many definitions, the es... More info...

Building the competence of the sales team:  Most of us who have been in management ca... More info...

Implementing a Training Needs Analysis (TNA) is a major organisational task.  The process often requires ... More info...

This programme is designed for those who already have an understanding of the process and techniques o... More info...

This programme is designed to assist staff working in a call centre environment and aims to raise their a... More info...

This programme will provide you with ways to improve job satisfaction for team members through more pr... More info...

This one day programme aims to enhance the skills, knowledge and attitude required to build prospect... More info...

The techniques required to improve the sales value:  This programme provides the... More info...

This programme challenges you to examine your current service culture. We explore the benefits, ideas and the ... More info...

Everybody sells; in both our personal and working lives we have to sell and persuade others to our way of t... More info...

There is increased competition in business and more customers are choosing suppliers on the basis of servic... More info...

This high-energy one-day programme focuses on the concept of complete customer service. The programme intro... More info...

This programme is specifically engineered to help sales professionals overcome their fear of self prom... More info...

This programme equips you with the skills and attitudes necessary to successfully make appointments and presen... More info...

The ability to find Listings is the key to your income and your success in the Real Estate business. This prog... More info...

Customers do have a choice - they exercise it!  A recent survey found that 60 - 85% of customers chang... More info...

This programme specifically addresses customer complaints and our attitudes towards them.  You wi... More info...

Look at ways to overcome objections then close the sale:  The programme focuses ... More info...

Developing sales professionals to higher performance levels:  A researcher once said ... More info...

Comprehensive skills and tools for salespeople in the field:  Have you ever had an ex... More info...

This module introduces the participant to working in a customer contact centre work environment. The main focu... More info...

Staff are often given the responsibilities that require them to have contact with customers. These staff ne... More info...

Successful sales strategies are built on information. It is important for Account Managers to become experts o... More info...

How to make the sale and preserve your profits:  Who among us is not tempted from tim... More info...

Your negotiating skills will determine the amount of repeat and referral business you receive from your cli... More info...

Your ability to win the listing is paramount to your success in Real Estate.  This programme will... More info...

This course is a must for any Property Manager who is responsible for Listing New Managements.  Learn ... More info...

This programme explains the nature of motivation and its impact on performance and learning.  You wi... More info...